Regulations of the online store

§1

Preliminary Provisions

The ChessboArt online store, available at the Internet address ChessboArt.com, is run by Michał Fudalej, running a business under the name ChessboArt Michał Fudalej, entered into the Central Register and Information on Economic Activity (CEIDG) run by the minister responsible for economy, NIP 641-232-41-52
These Regulations are addressed to both Consumers and Entrepreneurs using the Store and define the rules for using the Online Store as well as the rules and procedure for concluding Sales Agreements with the Customer remotely via the Store.

§2

Definitions

Consumer - a natural person concluding a contract with the Seller as part of the Store, the subject of which is not directly related to its business or professional activity
Seller - a natural person running a business under the name ChessboArt Michał Fudalej, entered into the Central Register and Information on Economic Activity (CEIDG) kept by the minister responsible for economy, NIP 641-232-41- 52,
Customer - any entity making purchases via the Store.
Entrepreneur - a natural person, a legal person and an organizational unit that is not a legal person, to which a separate act grants legal capacity, conducting business activity on its own behalf, which uses the Store.
Shop- an online store run by the Seller at the Internet address ChessboArt.com
Agreement concluded remotely - an agreement concluded with the Customer as part of an organized system for concluding distance contracts (as part of the Store), without the simultaneous physical presence of the parties, with the sole use of one or more means of communication on distance up to and including the conclusion of the contract.
Regulations- these Shop regulations.
Order - Customer's declaration of intent submitted via the Order Form and aimed directly at concluding a Product Sales Agreement or Products with the Seller.
Account - the customer's account in the Store, it collects data provided by the Customer and information about Orders placed by him in the Store.
Registration form- a form available in the Store that allows you to create an Account.
Order Form - an interactive form available in the Store that allows you to place an Order, in particular by adding Products to the Basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.
Cart– an element of the Store's software, in which the Products selected by the Customer for purchase are visible, and it is also possible to determine and modify the Order data, in particular the quantity of products.
Product- a movable item/service available in the Store, which is the subject of the Sales Agreement between the Customer and the Seller.
Sales Agreement - a Product sales agreement concluded or concluded between the Customer and the Seller via the Online Store. The Sales Agreement is also understood as - applying to the characteristics of the Product - a contract for the provision of services and a contract for specific work.

§3

Contact with the Store

Seller's address:ChessboArt Michał Fudalej ul. Alberta Pakuły 10, 41-706 Ruda Śląska
Seller's email address: ChessboArt@gmail.com
Seller's telephone number: +48 698 66 99 62
Seller's bank account number 69 1050 1386 1000 0091 3149 5161
The Customer may communicate with the Seller using the addresses and telephone numbers provided in this paragraph.
The Customer may communicate with the Seller by phone between 5-7 pm

§4

Technical Requirements

To use the Store, including browsing the Store's assortment and placing orders for Products, the following are necessary:

terminal device with access to the Internet and a web browser
active e-mail account,
cookies enabled,,
FlashPlayer installed.

§5

General

The Seller, to the fullest extent permitted by law, is not responsible for disruptions, including interruptions in the functioning of the Store, caused by force majeure, unauthorized actions of third parties or incompatibility of the Online Store with the Customer's technical infrastructure.
Browsing through the Store's assortment does not require creating an Account. Placing orders by the Customer for Products in the Store's assortment is possible either after creating an Account in accordance with the provisions of § 6 of the Regulations or by providing the necessary personal and address data enabling the execution of the Order without creating an Account.
Prices given in the Store are given in Polish zlotys and are gross prices (they include VAT or are exempt from VAT).
The final (final) amount to be paid by the Customer consists of the price for the Product and the cost of delivery (including charges for transport, delivery and postal services), about which the Customer is informed on the Store's website when placing the Order, including at the time of expressing the will to be bound by the Sales Agreement.
In the case of an Agreement covering subscription or provision of services for an indefinite period, the final (final) price is the total price including all payments for the settlement period.
When the nature of the subject of the Agreement does not allow, judiciously judging, to calculate the amount of the final (final) price in advance, information on the manner in which the price will be calculated, as well as charges for transport, delivery, postal services and other costs, will be given in the Store in the Product description.

§6

Creating an Account in the Store

To set up an Account in the Store, you must complete the Registration Form. It is necessary to provide the following e-mail details, telephone number, correspondence address
Creating an Account in the Store is free.
Logging in to the Account is done by entering the login and password set in the Registration Form.
The Customer may at any time, without giving a reason and without incurring any fees, delete the Account by sending an appropriate request to the Seller, in particular via e-mail or in writing to the addresses provided in § 3.

§7

Ordering rules

In order to place an Order:

log in to the Store (optional);
select the Product being the subject of the Order, and then click the "Add to Cart" button (or equivalent);
log in or use the option of placing an Order without registration;
if the option of placing an Order without registration has been selected - fill in the Order Form by entering the details of the recipient of the Order and the address to which the Product is to be delivered, select the type of shipment (method of delivery of the Product), enter the invoice data, if different from the details of the recipient of the Order ,
click the "Order and pay" button/click the "Order and pay" button and confirm the order by clicking the link sent in the e-mail,
choose one of the available payment methods and, depending on the payment method, pay for the order within the specified period, subject to § 8 point 3.

§8

Offered delivery and payment methods

The Customer may use the following methods of delivery or collection of the ordered Product:
Cash on delivery,
Courier delivery, COD courier delivery,
Personal collection available at the address of your business after prior arrangement by phone or e-mail
The customer can use the following payment methods:
Cash on delivery
Payment by bank transfer to the Seller's account
The online payment service provider for fast transfer payments is Przelewy24, Paypal, Stripe
in the case of electronic payments using payment cards, the following cards are accepted: Visa, Visa Electron, Maestro, MasterCard, MasterCard Electronic.

§9

Performance of the sales contract

The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Store in accordance with § 7 of the Regulations.
After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for implementation takes place by sending the appropriate e-mail to the Customer by the Seller to the Customer's e-mail address provided when placing the Order, which contains at least the Seller's statement on receipt of the Order and its acceptance for implementation and confirmation of the conclusion of the Sales Agreement. Upon receipt of the above e-mail by the Customer, a Sales Agreement is concluded between the Customer and the Seller.
If selected by the Customer:
payments by bank transfer, electronic payments or payment by credit card, the Customer is obliged to make the payment within …. calendar days from the date of concluding the Sales Agreement - otherwise the order will be canceled.
cash on delivery upon receipt of the shipment, the customer is obliged to make the payment upon receipt of the shipment.
cash payment upon personal collection of the shipment, the Customer is obliged to make the payment upon receipt of the shipment within .... days from the date of receipt of information about the readiness of the shipment for collection.
If the Customer has chosen a delivery method other than personal collection, the Product will be sent by the Seller within the time limit indicated in its description (subject to paragraph 5 of this paragraph), in the manner chosen by the Customer when placing the Order.
If you order Products with different delivery dates, the delivery date is the longest given date.

BIf you order Products with different delivery dates, the Customer has the option of requesting delivery of the Products in parts or delivery of all Products after completing the entire order.

The beginning of the period of delivery of the Product to the Customer is counted as follows:
If the Customer chooses the method of payment by bank transfer, electronic payments or payment card - from the date of crediting the Seller's bank account.
If the Customer chooses the method of payment on delivery - from the date of conclusion of the Sales Agreement,
If the Customer chooses to collect the Product in person, the Product will be ready for collection by the Customer within the time limit indicated in the Product description. The Customer will be additionally informed about the readiness of the Product for collection by the Seller by sending an appropriate e-mail to the Customer's e-mail address provided when placing the Order.
In the case of ordering Products with different dates of readiness for collection, the Customer has the option of collecting the Products in parts (according to their readiness for collection) or collecting all Products after completing the entire order
The beginning of the period of the Product's readiness for collection by the Customer is counted as follows:
If the Customer chooses the method of payment by bank transfer, electronic payments or payment card - from the date of crediting the Seller's bank account.
If the Customer chooses cash on collection - from the date of conclusion of the Sales Agreement.
Delivery of the Product takes place within the European Union
Delivery of the Product to the Customer is payable, unless the Sales Agreement provides otherwise. Product delivery costs (including charges for transport, delivery and postal services) are indicated to the Customer on the Online Store website in the "Delivery costs" tab and when placing the Order, including when the Customer expresses his will to be bound by the Sales Agreement.
Personal collection of the Product by the Customer is free of charge.

§10

Right of withdrawal

The consumer may withdraw from the Sales Agreement within 14 days without giving any reason.
The course of the period specified in section 1 begins with the delivery of the Product to the Consumer or a person indicated by him other than the carrier.
In the case of an Agreement that includes many Products that are delivered separately, in batches or in parts, the date indicated in section 1 runs from the delivery of the last item, batch or part.
In the case of the Agreement, which consists in the regular delivery of Products for a definite period of time (subscription), the date indicated in section 1 runs from taking possession of the first thing.
The consumer may withdraw from the Agreement by submitting a declaration of withdrawal from the Agreement to the Seller. To meet the deadline for withdrawing from the Agreement, it is enough for the Consumer to send a statement before the expiry of this period.
Withdrawal from the contract is not possible in the case of personalized, custom-made goods.
The statement may be sent by traditional mail or electronically by sending the statement to the Seller's e-mail address or by submitting a statement on the Seller's website - the Seller's contact details are specified in § 3. The statement may also be submitted on the form, the template of which constitutes Annex No. 1 to these Regulations and an annex to the Act of May 30, 2014 on consumer rights, however, it is not mandatory.

§11

Complaint, guarantee, warranty and return.

The Sales Agreement covers new Products.
In the event of a defect in the goods purchased from the Seller, the Customer has the right to make a complaint based on the provisions on the warranty in the Civil Code (2 years). If the Customer is an Entrepreneur, the parties exclude liability under the warranty.
Complaints should be submitted in writing or electronically to the Seller's addresses provided in these Regulations within 14 days of noticing the defect or non-compliance.
Goods returned under the complaint procedure should be sent to the address provided in § 3 of these Regulations.
Filing a complaint under the warranty should take place immediately after its discovery.
The seller has 14 working days to respond to the complaint.
The consumer may demand repair of the goods or replacement with a new one, an appropriate price reduction or withdrawal from the contract (in a situation where the defect is significant).If the buyer's first request is a price reduction or withdrawal from the contract, the entrepreneur may not consider this claim. Then the seller should immediately and without undue inconvenience to the buyer replace the defective item with a defect-free item or remove the defect. Please note that you can withdraw from the contract only if the non-conformity of the consumer good with the contract is significant.
Seller will refund using the same payment methods as used by the Buyer.

§12

Out-of-court ways of dealing with complaints and pursuing claims

Detailed information on the possibility for the Consumer to use out-of-court methods of dealing with complaints and redress as well as the rules of access to these procedures are available at the offices and on the websites of poviat (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of the Trade Inspection and at the following Internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and http://www.uokik.gov.pl/wazne_adresy.php.
The consumer has the following exemplary possibilities of using out-of-court methods of dealing with complaints and pursuing claims:
The consumer is entitled to apply to the permanent amicable consumer court referred to in art. 37 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to settle a dispute arising from the Agreement concluded with the Seller.
The consumer is entitled to apply to the provincial inspector of the Trade Inspection, in accordance with art. 36 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the Consumer and the Seller. The consumer may obtain free assistance in resolving the dispute between him and the Seller, also using the free assistance of the poviat (municipal) consumer ombudsman or social organization whose statutory tasks include consumer protection (including the Consumer Federation, Association of Polish Consumers ).

§13

Personal data in the Online Store

The administrator of Customers' personal data collected via the Online Store is the Seller.
Customers' personal data collected by the administrator via the Online Store are collected in order to implement the Sales Agreement, and if the Customer agrees - also for marketing purposes.
Recipients of personal data of the Online Store's Customers may be:
In the case of a Customer who uses the Online Store with the method of delivery by post or courier, the Administrator provides the Customer's collected personal data to the selected carrier or intermediary performing the shipment at the request of the Administrator.
In the case of a Customer who uses electronic payments or a payment card in the Online Store, the Administrator provides the Customer's collected personal data to the selected entity servicing the above payments in the Online Store.
The customer has the right to access and correct their data.
Providing personal data is voluntary, but failure to provide the personal data indicated in the Regulations necessary to conclude the Sales Agreement results in the inability to conclude this contract.