Return Policy for ChessboArt

At ChessboArt, we strive to ensure your satisfaction with our products. Below are the details of our return policy:

1. Standard Products

• Customers may return standard products within 30 days of receiving them, provided the items are undamaged, unused, and in their original packaging.
• Refunds will be processed once the returned product has been inspected and verified to meet the above conditions.

2. Return Shipping Costs

• Return shipping costs are the responsibility of the customer. We recommend using a tracked shipping method to ensure the safe return of the item.

3. Custom and Special Orders

• Products that are custom-made, personalized, or specially produced upon request are non-refundable and cannot be returned unless they are defective or damaged upon arrival.

4. How to Initiate a Return

• To initiate a return, please contact us at hello@chessboart.com with your order details. We will provide further instructions for the return process.

Thank you for choosing ChessboArt! We appreciate your understanding and cooperation.